GUIDE & HELP

We are always here to help you. You can contact us by calling our customer Care Team on +91-9811587057 / +91-9810857057/ +91-7503007057/ +91-8860261386/ 91-11-47076094 (Working hours: Monday to Saturday, 10 am to 6 pm) or email us at info@birdxindia.in or from here.

BIRD-X INDIA is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

Cost for Cash on Delivery ( COD ) : We do not ship products on COD.

How long does it take for an order to arrive?

Orders are dispatched within 3 working days (subject to availability ) or as per the delivery date specified by you at the time of placing the order (Not before 3 days). Most orders are delivered within 7 to 15 working days subject to place / Location of order. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if the product I received is in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at  +91-9811587057  / +91-9810857057 / +91-7503007057 or email us info@birdxindia.in  mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

The use of this website is subject to the following terms of use:

 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirement.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence

Cost for Cash on Delivery ( COD ) : We do not ship products on COD.

We supports all major Credit Cards, Debit Cards, Net banking, UPI.

We at www.birdxindia.in work hard to provide our customers with all our products at impeccable quality and amazing prices. If you find any damaged product, please inform us by dropping mail at info@birdxindia.in or calling on customer care number within 3 days of receipt of the order and simply return/exchange the product within 7 days of receipt of the product.

To return/exchange a product, use our easy online returns process by calling our customer Care Team on +91-9811587057 / +91-9810857057 / +91-7503007057 / +91-8860261386 (Working hours: Monday to Saturday, 10 am to 6 pm) or email us at info@birdxindia.in

Need to return – Few points to remember

Returns/exchange request need to be within 7 days of the delivery of product

All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags in place. Items without tags will not be accepted.

In case you receive a damaged/defective, the company should be notified within 24 hours of receipt. We might request you to share snap shot at info@birdxindia.in

Money back to the paid account/ credit card for all online orders.

A Coupon Code of the refund value in your www.birdxindia.in which can be redeemed against any purchase. You may check the issued Coupon Code under the ‘Coupons’ section, by clicking on ‘My Account’ at www.birdxindia.in

How long does it take for an order to arrive?

Orders are dispatched within 3 working days (subject to availability ) or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 15 working days subject to place / Location of order. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if the product I received is in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-8860261386 / +91-7503007057 / +91-9810857057 / +91-9811587057/ 91-11-47076094 or email us info@birdxindia.in  mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.